Conversions

Learn to Create a Repeatable System to Improve Your MSP Lead Follow-up

How many of your leads end up converting to sales? For many IT business owners, it’s not enough. They work to get leads but can’t crack the code on getting more to convert to customers.

An inconsistent lead follow-up process might be to blame, along with a lack of follow-up finesse. This includes sending leads the right content at the right time, but not overwhelming them.

In this article, I’ll go through how to create a repeatable system that can help you convert more leads and take less time doing it.

There are many ways to market your IT services online. One that has a particularly good lead conversion rate is webinars.

Overall conversion rates for webinars range from 40% to 55%. And you can expect between 40% (B2C) up to 73% (B2B) of webinar attendees to become leads.

Has something been holding you back? Maybe you tried webinars and didn’t get much out of them. Or you may not even know where to start. In this article, we’ll give you several tips for preparing and hosting a great webinar that can help you achieve impressive results.

The economy is in a very uncertain place right now, which can make people feel powerless. But there are things you can do now to “recession-proof” your IT business. We tell you what those things are in our 3-part series – the MSP Recession Survival Guide.

In this part 2, we discuss how to build up your marketing content without breaking the bank, and why times like now are the best time to plant the seeds that will carry you through a tough economy.

Stopping your marketing is the last thing you want to do. It will just make things worse during a recession. Instead, you want to have plenty of marketing power ready to go and the flexibility to use it in multiple ways.

Getting leads and converting them to sales is at the heart of what every business needs to do to stay viable. MSPs work hard on all kinds of marketing to make people aware of their services and products.

Once you get a new lead, the excitement can quickly turn sour if that person never purchases anything. While getting them interested is the first step, the second important step in the process is converting them to a sale.

This is done through lead engagement tactics. And if you don’t do this right, you could be losing 50-60% or more of your leads. I’ll go through several proven ways you can complete that second step successfully to drive more revenue.

One engagement opportunity that many IT business owners miss is the email welcome sequence. This is a series of emails that go out automatically right after someone has signed up for a newsletter or downloaded a lead magnet.

Touching base with people who have just visited your site and given you their email address can improve your lead conversion rate because you’re striking while the iron is hot.

What should you send and when? We’ll go through our suggested 5-day email welcome sequence below to give you a blueprint you can use for your own marketing.

Newsletters are an effective way to nurture new leads and to encourage repeat sales from existing customers. But many MSPs just can’t find the time to put them out regularly.

They might start off with a bang, putting out three newsletters in a row, but then either lack the time or the content ideas to keep them going consistently. Thus, they miss out on the benefits that a regular newsletter can bring.

Do you want to put out a monthly email newsletter, but aren’t sure how you’ll find the time or content? We’ve got several tips below that can optimize your process, so you won’t dread when “newsletter time” rolls around each month.

Lead generation is one of those vital activities that can be “feast or famine.” While some weeks you have more leads than you know what to do with, others go by with zero leads, and it seems like your website has dropped off the face of the earth.

One way to kickstart your marketing efforts and drive more leads is through lead magnets. They’re called “magnets” for a reason! They’re designed to reel people in by giving them a shiny object so you can then add those leads to your sales funnel to convert them.

There are several types of lead magnets you can use to attract different target audiences. I’ll go through some of the most popular below and give you actionable ideas you can use on your own site to supercharge your sales.

The most successful business websites are those that act as 24/7 digital salespeople. They’re informative, engaging, and help make the case for your products or services.

Putting up a great MSP site means more than getting pages, navigation, and content posted online. You have to have the right mix of elements to make a great first impression because it’s often the thing that’s going to determine whether all your hard work and marketing dollars are going to convert to revenue.

Is your digital salesperson falling down on the job? Learn how to boost your website’s appeal to visitors and increase your conversion rate by adding a few helpful pieces that it may be missing.

Once you get a lead on your email list, how do you keep them interested throughout the buying cycle? A lot of time and money goes into lead generation, and if you end up losing people before they make a purchase it can feel like it’s wasted.

To keep leads interested in what you have to offer, you need to show them that a relationship with your company is valuable to them.

There’s one ingenious way to do this that you’re probably not using. It doesn’t cost you more than a little time and can both help you keep leads from falling out of your MSP sales funnel and improve customer retention.

One of the more difficult pitches for an MSP to give a company is that they should use an outside IT person even if they have an in-house team. Co-managed, IT can be a great partnership, but how do you get that across?

IT co-management can be a win-win for you and your client if you can convince them to spend a little more on their technology than they already are.

Using some smart marketing that highlights the cost-saving benefits can help you win over some larger corporate clients and gain you more co-managed customers.

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Learn to Create a Repeatable System to Improve Your MSP Lead Follow-up

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