Conversions

7 Proven Ways to Drive Lead Engagement for Your MSP Business

Getting leads and converting them to sales is at the heart of what every business needs to do to stay viable. MSPs work hard on all kinds of marketing to make people aware of their services and products.

Once you get a new lead, the excitement can quickly turn sour if that person never purchases anything. While getting them interested is the first step, the second important step in the process is converting them to a sale.

This is done through lead engagement tactics. And if you don’t do this right, you could be losing 50-60% or more of your leads. I’ll go through several proven ways you can complete that second step successfully to drive more revenue.

One engagement opportunity that many IT business owners miss is the email welcome sequence. This is a series of emails that go out automatically right after someone has signed up for a newsletter or downloaded a lead magnet.

Touching base with people who have just visited your site and given you their email address can improve your lead conversion rate because you’re striking while the iron is hot.

What should you send and when? We’ll go through our suggested 5-day email welcome sequence below to give you a blueprint you can use for your own marketing.

Newsletters are an effective way to nurture new leads and to encourage repeat sales from existing customers. But many MSPs just can’t find the time to put them out regularly.

They might start off with a bang, putting out three newsletters in a row, but then either lack the time or the content ideas to keep them going consistently. Thus, they miss out on the benefits that a regular newsletter can bring.

Do you want to put out a monthly email newsletter, but aren’t sure how you’ll find the time or content? We’ve got several tips below that can optimize your process, so you won’t dread when “newsletter time” rolls around each month.

Lead generation is one of those vital activities that can be “feast or famine.” While some weeks you have more leads than you know what to do with, others go by with zero leads, and it seems like your website has dropped off the face of the earth.

One way to kickstart your marketing efforts and drive more leads is through lead magnets. They’re called “magnets” for a reason! They’re designed to reel people in by giving them a shiny object so you can then add those leads to your sales funnel to convert them.

There are several types of lead magnets you can use to attract different target audiences. I’ll go through some of the most popular below and give you actionable ideas you can use on your own site to supercharge your sales.

The most successful business websites are those that act as 24/7 digital salespeople. They’re informative, engaging, and help make the case for your products or services.

Putting up a great MSP site means more than getting pages, navigation, and content posted online. You have to have the right mix of elements to make a great first impression because it’s often the thing that’s going to determine whether all your hard work and marketing dollars are going to convert to revenue.

Is your digital salesperson falling down on the job? Learn how to boost your website’s appeal to visitors and increase your conversion rate by adding a few helpful pieces that it may be missing.

Once you get a lead on your email list, how do you keep them interested throughout the buying cycle? A lot of time and money goes into lead generation, and if you end up losing people before they make a purchase it can feel like it’s wasted.

To keep leads interested in what you have to offer, you need to show them that a relationship with your company is valuable to them.

There’s one ingenious way to do this that you’re probably not using. It doesn’t cost you more than a little time and can both help you keep leads from falling out of your MSP sales funnel and improve customer retention.

One of the more difficult pitches for an MSP to give a company is that they should use an outside IT person even if they have an in-house team. Co-managed, IT can be a great partnership, but how do you get that across?

IT co-management can be a win-win for you and your client if you can convince them to spend a little more on their technology than they already are.

Using some smart marketing that highlights the cost-saving benefits can help you win over some larger corporate clients and gain you more co-managed customers.

A slow-loading site can ruin your chance of converting the visitors you’re driving to your website with SEO and paid ads. Just a second too long to load a page or menu, and a person is long gone.

We’ve become an impatient society and one that goes online via mobile devices just as much if not more than PCs. Which further necessitates the need for sites to be fast.

If you’ve been in the dark about page timings, we’ll shed some light on the topic to help you understand exactly where to go to speed up your MSP site and improve conversions.

There are several important metrics to take in when doing content marketing, and one of the most important for your paid ads is click-through rate (CTR). If you don’t fully understand how to read this, your efforts could be doomed.

Not reading your CTR properly or paying attention to it at all can lead you to pay way too much for visitors to your website. It can also cause you to spin your wheels and never gain any real traction from your pay-per-click (PPC) ads.

Have you wanted to get a better handle on what CTR is and how to apply it to make good marketing decisions? Read on for a full breakdown of the click-through rate and how to use it!

When you’re taking a look at your website stats, the number of visitors you get is just one part of the equation. You also have to look at how many people leave without even contacting you.

If your visitor count is high but your bounce rate is high too, you could be getting a false picture. You may think that a new landing page or other marketing initiatives are working when they are actually missing the mark.

Bounce rate is one of the key analytics that you need to monitor when reviewing your website data. We’ll go through what it is and potential causes that can be addressed to give you a better chance at lead generation.

[Read more…]

7 Proven Ways to Drive Lead Engagement for Your MSP Business

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